All Minds Psychology
www.allmindspsychology.com.au
517 Main Road, Eltham
T: 03 9088 2020
F: 03 8677 2599
We are looking for a receptionist to join our Eltham practice to be a key team member working collaboratively within the practice, providing high quality customer service all clients. This role will see you managing a busy front desk reception, welcoming clients to the clinic, supporting our team of four psychologists as well as general administration duties. We are a private practice providing mental health services to adult clients.
Availability
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Thursday & Friday 9:30am – 3:30pm.
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Capacity to cover other shifts an advantage.
Key Responsibilities
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Greeting patients and welcoming them into our Centre.
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Collecting & entering patient details into the database.
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Scheduling appointments and taking payments.
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Answering telephone calls & enquiries.
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Administration support and other ad hoc duties.
Our Ideal Candidate
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Exceptional customer service skills with previous customer service experience in allied health an advantage.
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Excellent communication skills including a professional & personable telephone manner.
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Detail-orientated.
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Ability to multi-task and prioritise.
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Knowledge of Cliniko or similar practice management software is an advantage.
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Ability to work as part of a multifaceted team and independently.
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Neat and professional presentation.
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Passionate about mental health and making a difference.
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A warm, calm approach.
What are our values?
Being excellent to our clients, each other and ourselves. It’s not only about looking after the clients, which of course is top of the list. It’s just that we have three “top of the list” priorities and strive to nurture and support each other while we work.
Why do we exist?
The reason we exist is we love minds, and know that all minds matter. And we love to work with others who are passionate about adult mental health.