FAQ

Frequently asked questions

How many sessions will I need?


This is different for every person and depends on your individual needs. As we progress, we'll regularly discuss your needs and how we're progressing.




Fees


Fees Clients of All Minds Psychology usually come from one of the following:

  • Self-referral or Word of Mouth Recommendation
  • General Practitioners (GP) – under Mental Health Care Plans
  • Psychiatrists – under Mental Health Care Plans
  • Private Health Insurance
  • Insurance companies – under Work Cover
  • TAC
  • DVA
Your psychologist is able to provide psychological services under Medicare referrals and Private Health insurance. Please contact us if you have any specific questions. A standard appointment at All Minds Psychology is 50 - 55 minutes. The standard consultation fee is $165. Out of pocket expenses per session with a Mental Health Care Plan referral are $78.85. If you have a valid Health Care Card, the fee is $135. Out of pocket expenses per session with a Mental Health Care Plan and a valid Health Care Card referral are $48.85. Medicare Medicare's Better Access program enables 10 sessions per calendar year. To obtain a plan and the medicare rebate you must see a GP or psychiatrist prior to your first session with the psychologist and obtain a referral. The referral is at the discretion of the GP or psychiatrist and there must be a mental health diagnosis eg anxiety disorder or depression. Medical clinics like to be informed that this is the reason for your appointment as sometimes a longer appointment is required, so please advise the receptionist you are seeking this plan so appropriate time allocations can be made. Please advise us of the referring GP or psychiatrist when you phone us to make an appointment and whether you are being referred under the Mental Health Care Plan. For more information pleasew review the Australian Psychological Society's (APS) Medicare Rebare Fact Sheet Private Health Funds Rebates are available for most private health insurers where comprehensive extras are part of the policy. The rebate is usually between $40 – $70, and for a limited number of sessions. We recommend you contact your insurer to check your level of cover and the rebate. Receipts can be taken to your insurer to claim the rebate. However it is not possible to claim both private health and Medicare for the one appointment. Most clients choose to utilise their Medicare sessions first then claim through private health for further sessions if needed. Payment Options Payments can be made by cash, credit or eftpos.




What happens at the first appointment?


When you first meet your psychologist Julie, she will need to get to know you. Julie will introduce herself, explain about confidentiality, the Mental Health Care Plan (if relevant) and answer any questions you might have about the consent form. She will then ask numerous questions to understand your symptoms and concerns and to formulate an understanding about what is happening for you. For complex situations this can sometimes take more than 1 session. Importantly she will seek to engage you in counselling, help you feel at ease and develop a positive relationship with you. Finally she will ask you about your goals for therapy and discuss the therapy options available to best meet those needs. Julie will be very interested in your feedback about all aspects of the therapeutic process, and will ask for your feedback routinely, so please talk to your her if you have any questions about your therapy




Are psychology services covered by Medicare?


Medicare Medicare's Better Access program enables 10 sessions per calendar year. To obtain a plan and the medicare rebate you must see a GP or psychiatrist prior to your first session with the psychologist and obtain a referral. The referral is at the discretion of the GP or psychiatrist and there must be a mental health diagnosis e.g. anxiety disorder or depression. Medical clinics like to be informed that this is the reason for your appointment as sometimes a longer appointment is required, so please advise the receptionist you are seeking this plan so appropriate time allocations can be made. Please advise us of the referring GP or psychiatrist when you phone us to make an appointment and whether you are being referred under the Mental Health Care Plan. For more information pleasew review the Australian Psychological Society's (APS) Medicare Rebare Fact Sheet




Do I need a referral from my doctor?


No, you can make an appointment without a referral. However, if you want to claim a Medicare rebate you will need a referral from a GP or psychiatrist before your initial session.

You can choose to pay for your sessions privately (with no rebate) while many people use their Private Health Insurance to fund part of their sessions. Read more about fees here.

With or without a referral, if you have a regular GP I recommend that you keep them informed as they can play an integral role in your ongoing health and wellbeing




Why the name "All Minds" psychology?


The name "All Minds" was chosen to reflect the inclusion of the psychological care of Dads and same-sex couples with Perinatal (post-natal) depression and anxiety. Dads, same-sex couples and partners are often overlooked in the conversations we have about the mental health of expecting and new parents.




What if I am in a crisis


At All Minds Psychology, we do not have the resources to offer crisis, emergency or 24-hour support.

If you or a loved one are having thoughts of self-harm or suicide, experiencing a personal crisis or need someone to talk to right away, please call:

Emergeny Services (if suicide or self-harm is present) 000 Lifeline (for all ages) 13 11 14 Suicide Callback Service (if you are experiencing thoughts of self-harm or suicide) 1300 659 467 QLife (for lesbian, gay, bisexual, trans, and/or intersex) 1800 184 527 Kids Helpline (for anyone 25 or under) 1800 55 1800

MensLine Australia 1300 78 99 78
HeadSpace 1800 650 890 1800RESPECT - (24 hours support for people impacted by sexual assault, domestic or family violence and abuse) 1800 737 732 Click on the links for further information.





Take a step towards improved mental health and well-being today.

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